Privacy Policy
Last Updated: January 4, 2026
DAMA Design & Build Inc. (“DAMA,” “we,” “us,” or “our”) values the privacy and trust of our clients, users, and website visitors. This Privacy Policy (“Policy”) explains how we collect, use, protect, and disclose personal information obtained through our website, digital platforms, and services.
DAMA operates as a hybrid business providing business consulting, tax-related services, financial organization, brand design and development, and business development services. This Policy applies to all DAMA services unless otherwise stated.
Policy Updates
DAMA reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and continued use of our website or services constitutes acceptance of the revised Policy.
If personally identifiable information is used in a materially different manner than originally disclosed, affected users will be notified and provided the option to consent.
Scope of This Policy
This Privacy Policy governs data collection and usage through:
DAMA’s website and digital platforms
Client intake forms, consultations, and portals
Email, CRM, and secure file-sharing systems
Consulting, tax, financial, branding, and business development services
This Policy does not apply to third-party websites or platforms not owned or controlled by DAMA.
Information We Collect
You may choose whether to provide personal information; however, declining to do so may limit our ability to provide services.
Information You Voluntarily Provide
This may include:
Name, physical address, email address, and phone number
Business name, entity structure, and ownership details
Billing and payment information
Financial and accounting records
Tax-related documents and identifiers
Branding assets and business materials
Information submitted through forms, contracts, or consultations
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
Information Automatically Collected
When visiting our website, DAMA may collect:
IP address and device information
Browser type and operating system
Pages visited and time spent
Cookies, tracking technologies, and server logs
Why We Collect Information
DAMA collects personal information to:
Provide and manage services
Processing transactions and payments
Fulfill contractual and professional obligations
Maintain secure communication and records
Improve service quality and internal systems
Comply with legal, regulatory, and record-retention requirements
Communicating with you about your inquiries, appointments, and promotions
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
Data Retention
Information is retained only as long as reasonably necessary based on service relevance, legal requirements, contractual obligations, and legitimate business interests.
SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.
Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
• Reply "HELP" for assistance or contact us at [email protected]
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
Use and Disclosure of Information
Personal information may be used to provide services, communicate with clients, and improve operations. DAMA may share information with trusted service providers solely to support business operations under strict confidentiality agreements.
DAMA does not sell, rent, or trade personal information.
Information may be disclosed when required by law, regulation, subpoena, audit, or to protect DAMA’s rights and property.
Future Financial Services Notice
DAMA may expand its offerings in the future to include services related to life insurance and annuities, subject to proper licensing and regulatory compliance. Any such services will be governed by applicable laws and updated disclosures.
Non-Marketing Communications
DAMA may contact users for non-marketing purposes, including service notifications, security alerts, system updates, and compliance-related communications.
Children’s Privacy
DAMA does not knowingly collect personal information from children under the age of thirteen (13). If such information is identified, it will be promptly deleted unless verifiable parental consent is obtained.
Third-Party Links
DAMA is not responsible for the privacy practices of third-party websites linked through our platforms. Users should review third-party privacy policies before providing personal information.
Notice to European Union Users (GDPR)
DAMA operates in the United States. Personal information submitted from outside the U.S., including the European Union, will be transferred to and processed in the United States.
EU users have rights to access, correct, delete, restrict, or object to the processing of personal data.
Requests may be submitted to:
[email protected]
Security Measures
DAMA employs administrative, technical, and physical safeguards designed to protect personal, financial, and confidential business information.
DAMA partners with a third-party IT services provider that performs daily security monitoring across our Google Workspace environment and DAMA software platforms, ensuring that email communications, documents, and files are continuously scanned, verified, and protected against unauthorized access or threats.
All client communications, records, and documentation are stored within paid, professional-grade cloud storage environments configured specifically for DAMA Design & Build Inc., supporting encrypted storage, controlled access permissions, and secure data retention practices.
Access to sensitive information is restricted to authorized personnel only. Secure authentication protocols and SSL encryption are used to protect information transmitted online.
While DAMA takes extensive measures to safeguard information, no system can be guaranteed to be completely secure.
Tax Client Privacy & Safeguards (IRS-Aligned Notice)
DAMA provides tax preparation, tax strategy, and advisory services that require access to sensitive personal and business information.
Tax Information Collected
This may include Social Security numbers, EINs, income records, financial statements, payroll data, tax returns, and supporting documentation.
Use of Tax Information
Tax information is used solely for tax preparation, compliance, filing, and advisory services as authorized by the client.
Disclosure of Tax Information
Tax information is disclosed only as authorized by the client, required by law, or to secure service providers supporting DAMA’s tax operations under confidentiality agreements.
Tax Data Security
Tax data is protected through encrypted storage, restricted access, secure transmission, and daily IT monitoring across DAMA systems.
Record Retention
Tax records are retained in accordance with IRS guidelines, state regulations, and applicable laws.
California Privacy Rights (CCPA / CPRA – 2026 Update)
This section applies to California residents under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).
Categories of Personal Information Collected
DAMA may collect identifiers, professional information, financial data, sensitive personal information (when required for tax services), internet activity, and commercial information related to services requested.
Purpose of Collection
Information is collected to provide services, comply with legal obligations, maintain records, and improve operations.
Sensitive Personal Information
Sensitive personal information is collected only when reasonably necessary for tax, compliance, or regulatory purposes and is not used for advertising or profiling.
Sale or Sharing of Information
DAMA does not sell personal information and does not share personal information for cross-context behavioral advertising.
Your California Rights
California residents have the right to know, access, delete, correct, and request limitations on the use of sensitive personal information, subject to legal exceptions. DAMA does not discriminate against individuals for exercising these rights.
Exercising Your Rights
Requests may be submitted to:
📧 [email protected]
Identity verification may be required.
Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
• All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
Business Transfers:
• In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Data Security
We implement and maintain reasonable security measures to protect your personal information:
• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
Your Rights & Choices
You have the right to:
• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 10.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Your Resilience Reset on behalf of FTF Dynamic Consulting LLC.
Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
